This Shipping Policy outlines how Fitness STORE (https://workoutstored.com) processes, dispatches, and delivers online orders across United States. Every rate and delivery window stated on this page matches our live checkout configuration.
1. Shipping Rates & Calculation
We maintain a transparent, two-tier shipping rate structure calculated automatically at checkout in USD:
| Order Merchandise Subtotal | Shipping Method | Shipping Cost | Estimated Total Delivery |
|---|---|---|---|
| $59 and above | Standard Ground / Parcel | FREE ($0.00) | 5–10 business days |
| Under $59 | Standard Ground / Parcel | $3.99 flat rate | 5–10 business days |
2. Order Cutoff, Handling & Transit Schedule
- Daily Order Cutoff Time: 2:00 PM ET. Orders submitted before 2:00 PM ET begin processing the same business day; orders placed after 2:00 PM ET, on weekends, or on public holidays begin processing the next business day.
- Order Handling Time: 1–2 business days (Monday through Saturday, excluding public holidays) for quality inspection, protective packing, and carrier manifest generation.
- Carrier Transit Time: 4–8 business days in transit via USPS, UPS, and FedEx, depending on destination postal code.
- Total Estimated Delivery Window: 5–10 business days from order placement to doorstep delivery.
3. Shipment Tracking & Delivery Confirmation
As soon as your package is scanned by our shipping carrier, we send a dispatch confirmation email containing your carrier name and live tracking number. You can also check your shipment status anytime on our Track Your Order page.
4. Service Area & Shipping Restrictions
We currently ship within United States. Every order requires a verifiable physical street address for carrier delivery. We do not ship to P.O. Boxes, APO/FPO/DPO military boxes, freight-forwarding lockers, or international destinations outside United States at this time.
5. Damaged, Delayed, or Lost Packages
If your tracking number shows no movement for more than 5 business days past the maximum estimated delivery date (10 business days), or if your parcel arrives with visible transit damage, please contact us within 7 days of delivery at [email protected] with your order number and photos of the outer box and item so we can arrange an immediate replacement or full refund.
Store Contact & Verification Details
Merchant Name: Fitness STORE
Physical Address: 48-22 66th St, Woodside, NY 11377, United States
Support Email: [email protected]
Telephone: +1 929 257 8574
Customer Service Hours: Monday–Saturday, 9:00 AM – 6:00 PM EST